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South African Embassy, Berlin
Tiergartenstr. 18, 10785 Berlin
Tel.: +49-30-22073-0
Fax: +49-30-22073-190

Embassy, Topnews, Consular

16. June 2020

NOTICE: Resumption of Civic Services in Munich and Berlin

The Consulate-General in Munich has resumed services for South African citizens from 10 June 2020 on an appointment basis only. Please note that walk-in applicants will not be allowed.

Enquiries on existing civic applications must be made by email only.

To schedule an appointment, please send an email to: Munich.CivicApp(at)

For all other enquiries please email: munich.consular(at)

The Consulate-General has taken action to ensure that measures are in place to safeguard all visitors and staff. We request your understanding and co-operation when visiting the Consulate.

The Embassy in Berlin will resume providing Civic Services on 22 June 2020 on appointment basis only.  Request for appointment must be sent to: Berlin.Consular(at)

All requests for appointments must contain the following information:

1.       Subject line of email: Appointment request

2.       Full name of the applicant

3.       Contact details (Address + mobile phone number)

4.       Application type e.g. passport

*  Please note that South Africa is still on lockdown and turnaround time for processing of the application may delay beyond the prescribed time due to Civid-19 dynamics.

*  Kindly note that visa services remain suspended until further notice.


  • Please present yourself at the reception earliest 10 minutes before the appointment.
  • Mask/mouth and nose covering must be used at all times on the premises.
  • Social distancing must be maintained at all times.
  • Hand hygiene must be maintained.
  • Admittance is limited to the adult applicant only and no accompanying persons will be allowed.
  • Minors (under 18 years) must be accompanied by both parents/parent with sole custody/guardianship as applicable.
  • In exceptional cases such as applicants requiring assistance (e.g. senior citizens), prior arrangements must be made for one accompanying person.
  • Do not bring witnesses for Commissioner of Oaths as witnesses will be provided at the Consulate
  • Ensure the application is complete. If information is missing or not accepted, it will be necessary to schedule a new appointment by email.
  • Bring black ballpoint pen to complete any official forms provided by the Consulate/Embassy.
  • Bring a separate set of photocopies for each type of application as photocopies are not made at the Consulate/Embassy
  • The Embassy/Consulate has the right to refuse entry.
  • Once the appointment is finished, please leave the premises immediately.

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