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Tourism, Press Review, South Africa

12. August 2021

Cape Town International Airport has been Named as Africa's Best

This aviation hub that’s situated in the heart of the Mother City has scooped the top gong for the sixth consecutive year at the 2021 Skytrax World Airport Awards, with Durban’s King Shaka coming second. In third place, is Johannesburg’s OR Tambo International Airport.

Conducted from August 2020 until July 2021, and assessing customer service and facilities across more than 500 airports, the annual customer survey for the passenger’s choice awards saw numerous travellers vote for their favourite airport based on pre-pandemic travel experiences.

“With many airports around the world having seen a 70-80% drop in passenger numbers during our survey period, we considered that our 2021 awards should reflect these conditions, and while many customers voted for their favourite airport without visiting there in the last year, we had a very large survey response for airports where users have been travelling during COVID-19,” Edward Plaisted of Skytrax said.

The World Airport Awards began in 1999 and are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 550 airports.

The City of Cape Town’s Mayco member for Economic Opportunities, James Vos, said he was extremely proud:

“This is what brings with the global eyeballs and gives airlines confidence in flying to the Mother City. It is also a show of economic readiness as a city, because connecting Cape Town to more cities and countries means that we can welcome all visitors, create more jobs through tourism and provide trade opportunities to export more products to the rest of the world.”

Globally, Hamad International Airport in Doha, Qatar, was ranked as the top international airport in the world, up from third position in 2020.

|+|Sources: Skytrax and www.goodthingsguy.com

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